Privacy Policy

Last updated: July 2026

1. Information We Collect

Nuru Living collects the following information to provide our services:

  • All users: Email address, phone number
  • Landlords: Full name, NIDA number, ownership documents (NIDA photo, title deed, barua ya mtaa, utility bills)
  • Property photos: Photos uploaded by landlords for listings

2. How We Store Data

Your data is securely stored on Supabase (AWS) servers in Europe. Verification documents (NIDA, ownership documents) are kept in private storage buckets and are only viewable by Nuru Living administrators during the verification process.

Property photos are stored in public buckets as they need to be displayed on listings.

3. Who Can See Your Data

  • Landlord phone numbers are ONLY revealed to tenants who have paid the booking fee
  • Verification documents (NIDA, ownership docs) are only viewable by administrators
  • We do not share your information with third parties

4. Retention & Deletion

Documents for rejected landlords are deleted within 30 days of rejection. You may request deletion of all your data by contacting us.

5. Data Protection Law

We comply with Tanzania's Personal Data Protection Act. For questions, contact us at hello@nuruliving.com.